Preferred Vendor Program

Gateway EDI and Practice Management Vendors partner together to enhance overall service and satisfaction.

Gateway EDI has built its reputation by accepting responsibility for EDI services and for clients' needs. Gateway EDI client support is handled by specialized industry experts who understand the clients' daily procedures and challenges. Vendor partners' clients will never be issued a ticket number or told to call their vendor about an issue. Our vendor partners don't have to worry about their clients' claims which allows them to focus their attention on supporting and promoting their software. From completing all enrollment forms, ensuring 100% of potential EDI claims are setup, verifying EDI information with the payers and walking them through the submission and follow-up for their transactions, your clients will experience a comprehensive installation.

Gateway EDI is focused on the needs of our clients and partners. We realize the importance of this relationship and the value of our Preferred Vendor Partners. Our Vendor Partner Representatives work very hard to maintain, support and strengthen the relationships with our Preferred Vendor Partners. This support extends from sales, through implementation and customer service, and is enhanced by our exclusive individualized Vendor Websites.

Gateway EDI Preferred Vendor Partnership offers:

• Being listed on our website as a Gateway EDI Vendor Partner
• Joint marketing to your clients about our preferred partnership, done by Gateway EDI and approved by you prior to mailing
• Aggressive, rewarding Revenue Sharing Program based on the principle that the closer we partner on value added solutions for your clients, the greater your revenue potential.
• Partnership where we work together to help solve client issues rather than pointing fingers and creating blame.
• State of the art client support with 92% of all calls resolved the first time.
• Updates on new products and features we are offering, as well as training classes.
• Vendor Partner Representatives dedicated to keeping you informed of our activities and the activities of our mutual clients.
• A proprietary vendor website which allows you to see on line real-time all of your providers’ activities including comprehensive rejected claims analysis

During all of our years of business, we have had 100% Vendor retention because of our excellent customer service. We have created strong, healthy relationships with our partners to facilitate growth for both companies. This is a true, strategic partnership between the Vendor and Gateway EDI. Our commitment to you is to offer market- driven products and services that add value to your current offerings as well as create a strong revenue stream for your organization.

Gateway EDI understands and appreciates the business that our vendor partners bring and we are committed to making it more than just a contractual arrangement; rather it is a true partnership.

If you are a practice management system vendor and would like information on our Preferred Vendor Program, click here.